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Erdem ÖZŞEN

Senior Customer Centericity Consultant

erdem-ozsen.webp

Deneyim
4Biz Consulting – Senior Consulting
2019 – present

Müşteri Deneyim Merkezi – Trainer, Consultant, Project Coordinator
2013 – 2019

BUGOMEGA – Co-Founder – Bugomega is preparing to ensure your business to stand on the winning by focusing on supervising all channels and performing quality control tests.
2015 – 2019

Proj-e – Director of Customer Experience
2015 – 2019

CRM Institute – Sales Manager
2011 – 2014

Netsis – Assistant Sales Manager
2006 – 2011

Yetenekler
Sales Management
CRM Institute
Costumer Management
Costumer Centericity
CRM Development
User Experience

Eğitim
Dokuz Eylül University – Faculty of Economic and Administrative Sciences, – Economics
2000 – 2005

Dokuz Eylül University – Master Degree – Management Information System
2008 – 2010

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